What Information We Hold and Why
When you create an account, we collect the details you submit — your name, contact number, and the payment method you choose to fund your wallet, whether that is JazzCash, Easypaisa, or Raast. We record transaction references linked to each deposit or withdrawal so we can
-
1
resolve any payment queries accurately. As you browse our lobby, our servers also log your device type, IP address, and session timestamps. This is standard practice for running a secure account environment, and none of this is sold to third parties. We also retain records of
-
2
any support conversations you start — including wallet verification exchanges — because those histories help us resolve repeat issues faster. Data tied to your payment rails stays within our secure processing environment and is never shared with advertisers. Where local law in Pakistan governs what we
-
3
can store and for how long, we follow those requirements. You can ask us at any time what we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.